Sorry I've not blogged for a while but I hope to rectify that situation over the next few days.
I believe that I've uncovered the reason for my underlying paranoia.
Apparently, I have been held accountable for all of the faults with the feedback logging system even though I had nothing to do with its development or design. This may have been due to Kate's recommendations for improving the platform which I'd helped her to document.
Somehow between the few months that the document detailing improvements got lost in Anne's vacillation and the auditor visit, my name became irrevocably linked to all of the problems associated with the feedback system instead of the solution that I'd helped to create.
This would explain why I'd find myself fending off questions like 'How do you add a second complainent?' as if I was the all-knowing oracle of the application.
As to Kate's original proposal, this re-emerged this week, albeit with a new author on the title page - one of the consultants Diamond Des had brought in to sort out the feedback system problems following the auditor visit.
Both Anne and Des are going to launch a project to implement the consultant's recommendations.
I suppose if you've paid someone £30,000 just to relay staff suggestions, then you have to justify it really, don't you.
01 May 2007
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